1. Privacy Commitment
At Vibe Hosting, we recognize the vital importance of protecting our customers' and visitors' privacy. We are fully committed to implementing secure technology and transparent data practices to ensure you have a safe and trusted hosting experience.
This Privacy Policy sets forth our privacy practices regarding the information we collect when you interact with our public website, purchase our services, or access your self-service Control Panel.
By accessing Vibe Hosting's website, utilizing our APIs, registering an account, or deploying applications on our infrastructure, you consent to the collection, storage, and usage of data as described within this policy.
2. Third-Party Vendors
Vibe Hosting may integrate or utilize services from third-party vendors to deliver high-quality hosting solutions. This includes domain registrar partners, SSL certification authorities, third-party payment gateways, and content delivery networks (CDNs).
These third-party vendors maintain their own independent privacy policies, which govern their collection and use of information. You acknowledge and agree that Vibe Hosting has no control over, and accepts no responsibility or liability for, the policies or privacy practices of these third-party services.
When you use our website AI support assistant, your questions and the approved knowledge needed to answer them may be processed by our AI provider, DeepSeek. Do not submit passwords, payment card information, API keys, private customer data, or other secrets to the assistant. AI responses may contain errors and should not be treated as confirmation of an account action, refund, service availability, or binding price.
AI support conversations that are not converted into support tickets are retained for up to 30 days for abuse prevention, troubleshooting, and answer-quality review, then automatically deleted. When you choose to create a support ticket, a copy of the conversation becomes part of that ticket and follows our normal support-record retention. We use a one-way keyed hash of the request IP address to enforce the daily message allowance; the AI support interface and knowledge-management page do not display the original address.
3. Information Disclosure
We do not sell, rent, or lease your personally identifiable information (PII) to third parties under any circumstances. Vibe Hosting will not share your personal information with external parties without your explicit permission, except in the following necessary situations:
- To comply with federal, state, or local laws, judicial regulations, court orders, or subpoenas.
- To resolve and troubleshoot a technical service or billing request initiated by Customer.
- To pass necessary registration details to our domain registry partner to secure your requested domain name.
- To protect the rights, property, or safety of Vibe Hosting, our employees, our users, or the public.
- In connection with corporate reorganization, liquidation, mergers, acquisitions, or the sale of assets.
4. Aggregate Statistics
Vibe Hosting may collect, compile, and analyze aggregate, anonymized statistical data regarding our visitors, customers, and platform performance. This may include generic demographic information, service usage patterns, website traffic analysis, and user survey responses.
We may share this aggregate statistical data with our partners, advertisers, or other third parties to improve our service and marketing efficiency. In no way does this aggregate information contain any personally identifiable details, and it cannot be linked to any individual user or account.
5. Personal Information
When you purchase our services or create an account, we request essential personal and contact details through our secure online order and registration forms. Card payments are handled directly by Stripe.
The information collected may include:
- Contact Details: Your full name, company name (if applicable), email address, physical mailing address, and telephone number. This contact information is used strictly to provision services, send server notifications, and manage our business relationship.
- Payment Details: Vibe Hosting does not receive or store your full card number, expiration date, or CVV. These details are submitted directly to Stripe for the one-time payment you initiate. We may retain Stripe transaction, customer, and payment-intent identifiers for receipts, refunds, fraud prevention, accounting, and legal compliance, but they cannot be used by Vibe Hosting to reveal your full card details.
6. Secure Data Forms
Vibe Hosting takes data security seriously. When we collect personally identifiable or financial information, all data entry forms are fully protected by industry-standard Secure Sockets Layer (SSL) and Transport Layer Security (TLS) encryption technology.
Using SSL/TLS protected pages, all information you input is encrypted locally before being transmitted across the internet to our secure databases. This prevents unauthorized interception or tampering of your sensitive details during transport.
8. Opt-out & Email News
We respect your inbox control. Vibe Hosting provides an easy-to-use Opt-out mechanism for customers who wish to stop receiving promotional announcements, newsletters, or marketing updates from us.
You can easily exercise your right to opt-out by:
- Clicking the **"Unsubscribe"** link located at the bottom of all promotional and news emails we distribute.
- Logging into your customer Control Panel and adjusting your email preference settings.
9. Policy Changes
Vibe Hosting reserves the right to update, amend, or modify this Privacy Policy at our sole discretion to reflect changes in legal regulations, privacy compliance standard procedures, or security upgrades.
When an update is published, we will immediately revise the "Last Updated" date at the top and bottom of this page. Your continued use of Vibe Hosting websites, Control Panels, or server services after any changes are posted constitutes your express agreement to the revised Privacy Policy.
If you have questions, inquiries, or feedback regarding our privacy protections, secure forms, or this document's implementation, please open a support ticket or contact our Sales team. We will route your inquiry to the appropriate compliance staff.
Last Updated: May 26, 2026